INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How do i receive purchased products?

We use a reliable South African courier company (The Courier Guy) to deliver all orders. Once an order is placed we will send provide you with a tracking number once dispatched. An email will be sent to confirm that your package is on its way.

 

PRoduct Disclaimer

Although great detail to attention and due diligence is taken to make sure the product colours on the website match the actual product, slight colour variation are also possible. 

How id return wrong or defective order

 In the rare event of an incorrect delivery or defective product, email us a return request within 3 working days of receipt of the order. We do not offer cash refunds, but replace the goods.

Safety Info

Keep out of reach of children. Avoid contact with skin and eyes. In case of contact with eyes, rinse immediately with plenty water and seek medical advice. In case of contact with skin wash immediately with plenty of water. If swallowed, seek medical advice immediately. 

Warnings: Flammable. Keep away from heat and flame. Not for ingestion. Keep out of reach of children and pets.

How do i track my order?

To track your order kindly click on the The Courier Guy link below and search for parcel status using the details sent to you by email

https://portal.thecourierguy.co.za/track 

 

 

 

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS